With over two decades of experience with Business Strategy, Diversity and Inclusion, Executive Coaching, Leadership Development, and Organizational Change Management, Mercedes Martin brings a radically different approach to her work. As a Business and Leadership Development Consultant, she sheds new light on the topics of business transformation, inclusion, and innovation.
Mercedes believes that adopting the latest organizational development model, theory, or buzz word, will not lead to effective organizational change. She navigates uncharted waters by first examining the human need to be seen, heard, and connected, and builds from this premise.
Her unique approach weaves together the current political, social and economic contexts as the relate to current complex business dilemmas. Whether it’s through delving into Samba as a way of analyzing Brazilian business culture or teaching storytelling techniques to foster connection and empathy, she effectively engages leaders and teams in way that has a lasting impact.
Mercedes skillfully guides organizations and leaders through change efforts by focusing on authenticity, emotional agility, purpose, and strategy alignment. As a strong advocate of these ‘soft skills,’ she delivers hard results.
Before launching her independent consultancy, Mercedes worked at Ernst & Young (EY) for 10 years as a Talent Development and Organizational Change Consultant and as an Executive Coach. Prior to her tenure at EY, she was Executive Vice President of Business Transformation and Innovation at Ashton212, a consultancy that specializes in business transformation and innovation. She also was the co-founder and CEO of In Partnership Consulting, a consultancy that specializes in business strategy, leadership development, and global diversity. In this role, she worked with senior executives at small and mid-sized businesses in the Americas, West Africa, and Europe.
A pioneer of global leadership and diversity, Mercedes has devised training programs for several Fortune 50 companies, including PepsiCo, Procter & Gamble, Shell Oil, and Kellogg’s. In these engagements, she developed and designed ‘learning labs’ that catapulted participants into taking purposeful action.
Early in her career, Mercedes served in the United States Air Force, initially as a Critical Care & Trauma Nurse and later as a Staff Development Officer. Her passion for coaching and training stems from this experience.
Mercedes holds a Bachelor of Science in Transcultural Nursing from the University of Miami and a Master of Science in Leadership Development from the University of San Francisco. Her work has taken her to various places across the globe including Argentina, Brazil, Chile, Colombia, Costa Rica, Denmark, El Salvador, England, Mexico, Nigeria and Spain, and the United States.
Associations and Accreditation
- Member, Cambridge University Sustainable Leadership Network
- Advisory Board, How Women Lead, How Women Give
- Certificate, Diversity Facilitation – Roosevelt Thomas
- Certificate, 360° Assessment Coaching—the Center for Creative Leadership
- Executive Coaching Certification–Results Coaching Systems
- Executive Committee, Association of Executive Coaches
- Board Member, The Sphinx Organization
- John Matonne Intelligent Leadership Executive Coach
- Neuro Leadership Coach
- Power for Non-Defensive Communication
- Human Synergistic Cultural Assessment
- Tracom Leadership Style
- International Coach Federation (ICF)
- American Training and Development
- SIETAR – Society of Intercultural Education Training and Research
DIRECTOR, OPERATIONS & PROGRAMS
Maggie Schwartz oversees the design, implementation, and reporting of Mercedes Martin & Company’s financials and operations, and builds and manages systems, processes, and procedures with a focus on guiding the future growth and development of the organization. Before joining Mercedes Martin & Company, Maggie managed the execution of hundreds of high-performance communication programs for global leadership development firm, Stand & Deliver, facilitating the creation of focused, connected, dynamic and transformative experiences for Fortune 100 and 500 clients such as Apple, Genentech, Cisco Systems, BlackRock, American Express, and Nestle. Maggie began her career as a day trader for Ascend Trading in San Francisco and holds a Bachelor of Arts degree from Tulane University.
Miloney Thakrar is the founder and principal of Mind the Gender Gap, Inc. and Partner at Mercedes Martin & Company. Her consultancy practice is grounded in one key principle: we cannot realize our collective vision for inclusion and equity without effectively addressing the inequities and biases in narratives shaped by research and data.
Miloney brings over 15 years experience in mixed-methods research and evaluation, with expertise in data visualization and data storytelling. As a strategist, trainer, facilitator, and data storyteller, she strategically leverages
research and data to identify barriers to social sustainability and inclusion and design effective strategies. She also conducts comprehensive, nuanced assessments to measure the impact of organizational change efforts.
She draws on her varied professional and academic experiences working with governmental agencies, startups, corporations, and research institutions on issues related to inclusion & equity, social sustainability, leadership development, organizational effectiveness, employment discrimination, workforce and economic development, youth development, intersectionality, and gender.
Miloney holds an MSc in Gender and Social Policy from the London School of Economics, an MPP from Australian National University, and a BS in Psychology from the University of Illinois at Urbana-Champaign. She has studied and lived in four foreign countries, thus bringing a well-informed, global perspective to her work. She serves on the board for the Chicago chapter of the U.S. National Committee of United Nations Women as well as the Milwaukee chapter of the American Evaluation Association.